CANCELLATION / WEATHER POLICY

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Sometimes plans change...we get it, but we need to plan for the change.

 

We understand that sometimes even the best intended plans hit a snag or two, and we want to make sure we are as flexible as possible should your planned adventure need to alter.  We also know that you understand that you don't want your changed plans to impact all the other AquaHoilics, so with that in mind, please take a moment to check out our cancellation information. 

 

Cancellation Policy:  Cancellations that are name more than 48 hours from your scheduled adventure will receive a full refund, directly to the payment

method used to book.  Cancellations made before 24 hours

from your scheduled adventure will receive a 50% refund,

also made directly to the payment method used.  Should

things change within 24 hours, you will be responsible for

full payment.

 

Weather Policy:

South Carolina weather is usually amazing, but what if it's one of those days?

 

Safety on the lake is, beyond anything, the most important thing to Palmetto Watersports and the Aquafun Paddle family.  We know that you are looking forward to your adventure with us as are we, and the last thing we want to do change your plans, but sometimes mother nature has other plans.

Rain: Summers in the Palmetto State often mean short afternoon showers, and since you are more than likely going to get wet anyway, we still play in the rain.  It's warm and nice.  Honest.

 

Thunder and Lightning: Now in the event of something a little more than a little rain...that is a different story.  In the event that there is thunder and/or lightning tracked within 10 miles of our location, we stop operations.  If you have a reservation, you will be issued a 100% refund or your adventure will be rebooked.

 

 
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